Winning the 2021 Tax Season Webinar

TrueAccord’s Guide to Driving Results Through Consumer-Focused Collections

About the Guide

Navigating the 2021 tax season will present new challenges for creditors. The research shows that consumers, facing more than one obligation, will choose to resolve their debts when they trust the collector and when they can resolve on their own terms.

In this webinar, TrueAccord will showcase digital innovations that transform the consumer experience – winning consumers’ attention, trust, and engagement during the 2021 tax season. Join the webinar to learn how to:

  • Maximize commitment and follow-through by personalizing channels, messages, and payment plans to a consumer’s needs and preferences
  • Predictively identify payment risk and take steps to avoid breakage
  • Leverage advances in machine learning to enable conversational debt resolution – at massive scale

Learn about product innovations that will help you win the 2021 tax season and access the webinar today.

Laura Marino

Chief Product Officer


Aparna Venkataraman

Product Manager, Performance


Tim Yu

Product Manager


About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.