Guide

Choosing a Recovery Partner: Top 6 Questions to Ask

Do your due diligence with the top 6 questions to ask a potential collections & recovery partner.

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About the Guide


Find out the top questions to ask and why, including:

  • Does the recovery partner primarily communicate with my consumers in their channel(s) of choice?
  • Do they leverage any machine learning that could augment what I already know about my customers?
  • How much execution risk does my collection partner expose me to?

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.