Case Study

Fortune 500 Company Sees 1000 BP Roll Rate-Improvement with TrueAccord Retain

A Fortune 500 company, leverages Retain to deliver an intelligent digital collections strategy – while maintaining compliance and driving a 1000 bp decrease in roll rate.

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About the Case Study


In this case study, you’ll learn:

  • The problems with not having a comprehensive, intelligent, digital strategy in collections
  • The benefits of having a self-optimizing machine learning engine—drive immediate return on investment with a superior customer experience
  • Why the choice to partner with TrueAccord Retain is clear - to create a powerful customer experience that helps consumers get back on track and avoid default altogether

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.