Guide

Beyond Digital: The New Toolkit for Early-Stage Debt Collection

In this new ebook, we explain why it’s no longer enough to simply “go digital” in collections, and we share how collections leaders can build a toolkit that creates personalized journeys for every consumer—and harnesses the power of machine learning.

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About the Guide


In the guide, you’ll learn:

  • The three key trends in consumer behavior that every debt collection leader should know, as they go beyond digital
  • What to look for in a partner - the six key capabilities and caveats
  • The playbook for building a world-class early-stage collection engine that harnesses the innovations of e-commerce leaders
  • How Retain, TrueAccord’s new fully client-branded solution, enables you to harness the power of machine learning and digital technology to boost early-stage collections

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.