OnDemand Webinar

Deliverability and Acknowledgment: Are Your Messages Reaching Your Consumers?

In this ondemand webinar, we'll discuss why measuring deliverability is important to your collection efforts and how it can significantly impact your recovery rates.



Are you aware of the critical role that deliverability plays in achieving debt collection success? In today's digital landscape, where communication channels are flooded with countless messages and notifications, it's essential to ensure that your efforts are reaching the intended recipients. Have you ever wondered if your meticulously crafted emails and texts are even reaching your consumers, or if they are falling on deaf ears amidst the noise of the inbox?

In this ondemand webinar, our VP of Customer Experience and Head of Channel Operations will discuss why measuring deliverability is of utmost importance to your collection efforts and how it can significantly impact your recovery rates.

Reserve your spot now to discuss:

  • Why deliverability is critical in debt collection
  • How email works and how to ensure your messages don’t hit the spam folder or bounce
  • SMS in the context of collections and how to get through to users
  • Engagement strategies for driving open rates and click-throughs on both email and SMS
  • TrueAccord's approach to deliverability and how we maintain 99% success

Michael Krafft

VP of Customer Experience

Raja Datta

Head of Channel Operations

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.