ON-DEMAND WEBINAR

Debt Collections Compliance Under the Biden Administration

The Biden administration has signaled an incoming sea change at the Consumer Financial Protection Bureau and we'll dissect what this new environment means for lending organizations and how they can ensure regulatory compliance and build more consumer-friendly collection practices this year.

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About the Guide

The Biden administration has signaled an incoming sea change at the Consumer Financial Protection Bureau—one that will include a stronger focus on debt collection practices and more relief for consumers affected by COVID-19.

We’ll dissect what this new environment means for lending organizations and how they can ensure regulatory compliance and build more consumer-friendly collection practices this year.


Our special guest will be Dan Quan, Managing Partner of Banks Street Advisory and former Senior Advisor to the Director, CFPB. Dan led the CFPB’s fintech office, Project Catalyst, the first of its kind in the world. A nationally recognized fintech thought leader, Dan serves as a bridge between Silicon Valley and the Beltway.


Attend the webinar on-demand and learn:

  • How the CFPB’s 2020 debt collection rule may be enforced under the new administration
  • Why understanding (and aligning with) consumer communications preferences is more important than ever
  • How digital-first debt collections solutions are setting a new standard for compliant, consumer-focused collections

Ohad Samet

CEO and Co-Founder

TrueAccord Group

Dan Quan

Managing Partner of Banks Street Advisory

Former Senior Advisor to the Director, Consumer Financial Protection Bureau (CFPB)

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.