Debt Collections 101 with Klarna

How should companies new to collections get started? In this on-demand webinar, Klarna will share about the transformational impact of digital debt collections — and how it delivers a superior consumer experience that drives engagement, results, and ultimately brand loyalty.

How should companies new to collections get started? In this webinar, Jan Hansson (Vice President Debt Collection, Klarna) shares his insights as a veteran of the debt collections space. Jan brings decades of operating experience in collections, including leadership roles within Klarna for the past 12 years.

Jan speaks with Ohad Samet (Co-founder and CEO, TrueAccord) about Klarna’s journey into digital debt collection. They discuss the transformational impact that digital collections have delivered for Klarna, particularly around consumer experience and loyalty — and share advice for other organizations looking to embark on a similar journey.

Ohad Samet

CEO & Co-founder


Jan Hansson

Vice President Debt Collection


About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.