Report

Buy Now, Pay Later, Consumer Preference and Collections Outlook

In this report we use TrueAccord data about debt trends, repayment performance and consumer preferences to gain insight into the BNPL phenomenon and its long-term outlook.

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About the Report


Consumer adoption of Buy Now, Pay Later (BNPL) products skyrocketed in the past year, indicating changing credit and payment preferences that are poised to outlive the pandemic. We used TrueAccord data about debt trends, repayment performance and consumer preferences to gain insight into the BNPL phenomenon and it's long-term outlook.



TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.