The telecommunications industry has evolved and call-and-collect debt recovery can’t keep up—but TrueAccord’s digital-first approach delivers a more effective way to collect.
For several Telecom providers in the US, the declining third-party liquidation performance caused the reevaluation of their approach to debt collection to a more future-forward, effective engagement model being adopted throughout other industries. This case study evaluates the telecoms that tested the waters of digital-first outreach for late stage collections using TrueAccord as their guide.
In this case study, we’ll look at:
TrueAccord is a full-service digital-first debt collection agency that has worked with more than 40 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.
