Case Study

Fintech Recovers $500k Partnering with TrueAccord Within First Nine Months of 2024


TrueAccord’s digital solutions enable
95% of the fintech’s delinquent consumers
to engage through self-serve options—no additional headcount required.

About The Case Study

As one fintech’s business grew, so did the challenges associated with managing past due accounts. The one-size-fits-all method of handling delinquent accounts hampered performance and restricted scalability, especially for later stage delinquencies. But by partnering with TrueAccord, the fintech was able to leverage advanced digital and self-serve collections solutions—skipping the strain of adding more dedicated team members or building in-house programs.

In this case study, discover how partnering with TrueAccord enabled the fintech these impressive results:

  • $500,000 collected within the nine months of partnership in 2024
  • 95% of the fintech’s delinquent consumers chose to engage through self-serve options
  • Increased liquidation with no additional full-time-employees needed

About TrueAccord

TrueAccord is a digital-first provider of outreach, recovery, and collection solutions helping more than 35 million consumers of service, lending, technology, financial, and FinTech organizations since 2013. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.