Case Study

TrueAccord Retain Delivers Breakthrough Results for Financial Services Giant

Learn how a publicly-traded financial services company achieved a 40% increase in performance using TrueAccord Retain.

About the Case Study

In our latest case study, we tell the story of a publicly-traded financial services company that decided to put intelligent, digital-first recovery to the test versus traditional call-and-collect methods.

The results were unambiguous: TrueAccord Retain’s machine learning-powered, digital-first approach resonated with consumers and drove significant growth for the early-stage recovery business, including a 40% increase in performance.

Download the full case study to get the full story, including more side-by-side performance metrics of digital-first versus call-and-collect.

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.