CASE STUDY

TrueAccord Retain Delivers Breakthrough Results for Financial Services Giant

Learn how a publicly-traded financial services company achieved a 40% increase in performance using TrueAccord Retain.

Read the Case Study

About the Case Study


In our latest case study, we tell the story of a publicly-traded financial services company who decided to put intelligent, digital-first recovery to the test versus traditional call-and-collect methods.


The results were unambiguous: TrueAccord Retain’s machine learning-powered, digital-first approach resonated with consumers and drove significant growth for the early-stage recovery business, including a 40% increase in performance.


Download the full case study to get the full story, including more side-by-side performance metrics of digital-first versus call-and-collect.

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 12 million consumers of major banks, issuers, eCommerce companies and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.