The Resolution Funnel:
Insights from 20M Consumers

In this on-demand webinar, TrueAccord will share insights from our 20 million consumers while explaining the tools we use to effectively communicate with consumers as they move through the repayment process.

Consumer behavior is changing and it's changing fast. If you’re not focused on your customers’ needs and wants, you risk less revenue and unhappy customers.

We understand these changes and design our collection strategy around the consumer insights and data points learned from our interactions with over 20 million consumers whose accounts have been placed in our office for collection.

In this ondemand webinar, TrueAccord will share our insights on communicating with consumers through each phase of the repayment journey.

With the right plan, we'll help you drive more revenue to your bottom line and higher rates of customer satisfaction.

Reserve your space now for an engaging discussion on:

  • Creating personalized, engaging content that resonates with individual consumers
  • What it means when consumers are in the "consideration" phase and how that impacts your bottom line
  • Strategies TrueAccord uses to drive your customer to commitment
  • How we keep your customers engaged throughout their repayment process

Shannon Brown

Director User Experience

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.