eBook

Why Evolve from Outbound Calling to Omnichannel Engagement?

In this data-driven eBook, compare traditional outbound calling methods versus a digital-first omnichannel approach for debt collection.

About this eBook

Outbound calling has been the main mode of collections for decades, but the cost of call-and-collect is no longer justifiable when most consumers simply don’t answer the phone, on top of the mounting compliance restrictions limiting opportunities to call in the first place.

In this data-driven eBook, compare traditional outbound calling methods versus a digital-first omnichannel approach in three key areas impacting your business’s ability to collect more, faster:

  • Cost
  • Compliance
  • Consumer Preferences

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.