Achieve results using an omnichannel approach for debt collection

Did you know 9 out of 10 customers prefer an omnichannel experience when making payments?

If your business has been relying on only call center operations, it’s time to shift gears and evolve to an omnichannel approach—a more effective way of maximizing repayment and conversion rates by offering a level of service and personalization that customers have come to expect from companies in the digital age. With an omnichannel strategy, you’ll increase engagement with customers, and with self-service options, your full-time employees can focus on inbound communications from engaged consumers.

Join our upcoming webinar to hear from omnichannel experts on best practices and results we’ve seen in collecting.

Reserve your spot now to discuss:

• Differences between having multiple channels and an integrated omnichannel approach
• How omnichannel increases repayment rates
• Top considerations and ‘watch outs’ when considering omnichannel collection and recovery solutions

Are you maximizing your collection strategy efforts? Join our webinar and learn how an omnichannel approach can revolutionize your payment collection process, enabling your business to meet customer expectations and achieve higher recovery rates.