WEBINAR

Legal & Compliance Roundup:
Key 2024 Takeaways that Impact the Collections Industry in 2025

January 29, 2025 | 1:00 PM ET- 1:45 PM ET
In this upcoming webinar, we'll review key legal and compliance developments from 2024—covering litigation victories, federal and state regulatory updates, and digital communication requirements—and provide actionable insights on how these changes will shape strategies in 2025.


The collections industry experienced notable legal and compliance changes in 2024, including important litigation outcomes and updates to digital communications regulations. In this webinar, we’ll not only review these developments but also provide fresh insights into how they will shape compliance strategies and industry practices in 2025. Discover what these changes mean for your organization and how to stay ahead in the evolving regulatory landscape.

What You’ll Learn:
Digital Consent & Communication: A breakdown of compliance essentials, including the mailbox rule’s application to emails and new requirements from email service providers.

Litigation Victories: Insights from significant digital communication cases, including Quinn-Davis, Bragg, and Emel, and their implications for the industry.

State Regulatory Updates: Explore the latest amendments affecting digital communications and consumer engagement in Colorado, California, and, New York City.

Join our panel of legal experts to gain practical insights into navigating legal complexities, leveraging regulatory changes, and positioning your organization for success in 2025.

Kelly Knepper-Stephens

Chief Legal Officer
TrueML Technologies

Lauren Valenzuela

General Counsel & Chief Compliance Officer
TrueML Products

Katie Neill

General Counsel & Chief Compliance Officer

TrueAccord

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.