The Fintech Guide to World-Class Recovery

From borrowing and lending to saving, investing, and payments, innovative fintechs are reinventing our relationship with money — and maintaining delinquent customers is the next frontier. The recovery process is an opportunity to extend the forward-thinking, consumer-centric approach that has made fintechs successful in disrupting the status quo.

About the Guide

In this ebook, you’ll learn how to:
  • Manage delinquencies without sacrificing customer experience
  • Balance performance with operation metrics and consumer-focused KPIs
  • Compare, contrast, and evaluate in-house vs partner recovery strategies
This complimentary ebook provides the frameworks and metrics to help your company architect the right recovery strategy for the long run. Read The Fintech Guide to understand how to maximize portfolio-level profitability by efficiently recovering money lent to consumers – and simultaneously maintaining consumer loyalty.

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.