Consumer Debt in the Age of COVID-19
The COVID-19 crisis has ushered in a wave of unprecedented economic uncertainty. With no clear end date to the pandemic in sight, it’s unclear when, or how quickly, the economy will start to recover.
In this report, we will discuss how U.S. consumers are engaging with their debts during this crisis, including how payments and other behaviors have changed. Then, we’ll explore the steps companies can take to better service consumers while also driving revenue during these uncertain times.