WEBINAR

2025 Compliance
Year in Review:
Lessons Learned and What’s Ahead for 2026

December 2, 2025 | 1:00 PM ET- 2:00 PM ET
Stay compliant, stay competitive. Join experts from TrueML, TrueAccord, and Retain by TrueML Products for an inside look at how regulatory shifts, ethical AI, and digital-first strategies will shape the year ahead.


From new FTC Consent Orders, deregulatory CFPB agenda, and evolving state-level regulations, 2025 brought major changes across the compliance landscape. In this session, we’ll break down what mattered most and what’s next.

Our panel of compliance experts will share actionable insights from both first-party (outreach) and third-party (collections) perspectives, helping your business engage consumers with empathy while maintaining airtight compliance.

Register for this webinar and you'll learn:

  • The biggest regulatory developments from 2025 and their real-world impact
  • How ethical AI and human oversight are driving smarter, safer communication
  • Ways to align consumer experience with compliance to build lasting trust
  • Predictions for 2026 and how to prepare your compliance strategy now

Whether you manage compliance, collections, or customer experience, this webinar will help you navigate the year ahead with clarity and confidence.

Kelly Knepper-Stephens

Chief Legal Officer
TrueML Technologies

Lauren Valenzuela

General Counsel & Chief Compliance Officer
TrueML Products

Katie Neill

General Counsel & Chief Compliance Officer

TrueAccord

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.