The Buyer's Guide to Digitally Engage Your Past-Due Customers
Without a comprehensive, consumer-centric digital engagement plan, your debt recovery outreach can stumble just as easily as an inexperienced call center rep on their first day—ineffective or even damaging to customer relations. But the right strategy will reduce charge-offs, bolster your bottom line, and provide all of your customers with a path forward.
But what’s the right strategy for your business? This is your definitive guide to find out.