The Buyer's Guide to Effective Third-Party Collections

No one likes to talk about charged-off accounts, but if you’re looking to recoup more, it’s time to start talking.

Luckily, you now have a guide designed to do just that: start the necessary conversations about your post-charge off collection strategy to recover more delinquent funds and provide all of your customers with a path forward through intelligent digital-first collections.

About The eBook

Whether you are looking to reevaluate your current third-party collection vendor or need a good place to start, this is your tactical guide to understanding what makes a third-party post-charge off collection strategy effective.

This guide will give you the critical questions to ask a third-party collections vendor, including:

  • How do you use advanced technology like machine learning?
  • What data do you use to personalize customer communications?
  • What is your email deliverability rate and outreach strategy?
  • How do you keep up with compliance changes and new regulations?

About TrueAccord

TrueAccord offers an intelligent, digital-first collection and recovery platform that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with an adaptive intelligence engine that dynamically personalizes every facet of the consumer experience – from channel to message to plan type and more – in real-time.