OnDemand Recording

A/B Testing in Digital Debt Collection

In this ondemand webinar, a data scientist expert will discuss how to design and implement a testing strategy that optimizes your collection strategy and drives more revenue.


Is your collection strategy as effective as it could be? If not, you risk reaching fewer customers and consequently collecting less. But how would you know if your strategy is recovering the most it could? Enter test designs.

Without fully committing to switching vendors, companies can identify the most effective collection strategy and optimize their recovery process by testing different approaches and measuring results. Test designs are imperative for assessing the effectiveness of a company’s collection strategy and identifying areas for improvement.

Join data scientist Kevin Foltz from Uplift, the enterprise Buy Now, Pay Later solution for the world's leading travel, retail, and e-commerce brands, where he’ll discuss how Uplift was able to design A/B tests to compare TrueAccord’s effectiveness versus their legacy servicer—with impressive initial results that helped Uplift make their decision to work with TrueAccord.

Reserve your space now for an engaging discussion on:

  • How testing all collection strategies will maximize ROI
  • What is testing bias and how to avoid it
  • How to select a collections evaluation metric
  • Balancing the cost-to-collect and the total collected amount
  • TrueAccord’s effectiveness in collection strategy

Kevin Foltz

Data Scientist
Uplift

About TrueAccord

TrueAccord is a full-service digital-first debt collection agency that has worked with more than 20 million consumers of major banks, issuers, eCommerce companies, and direct lenders. We are transforming the debt collection industry and helping consumers reach financial health with convenient payment plans, customized billing schedules, and easy documentation.